AureaHive Complete Series

At ThreadRest, we ensure every product meets high-quality standards before delivery. Returns are only accepted in cases of damage during transit or if the wrong product was delivered. ✔ Eligible for Return: • Product received in damaged condition (must be reported within 24 hours of delivery). • Wrong product delivered. ✘ Not Eligible for Return: • Change of mind or personal preference. • Minor color variations due to screen differences. • Natural variations in wood grain and fabric texture.

 Orders can be canceled within 24 hours of placement. After that, cancellations may not be possible as processing begins immediately. ✔ Full Refund: If canceled within 24 hours. ✘ After 24 Hours: Cancellation depends on production/shipping status.

 All ThreadRest furniture comes with a 1-year warranty covering manufacturing defects. This excludes damage caused by misuse, accidents, or normal wear and tear. ✔ Covers: Structural defects, frame durability, stitching issues. ✘Does Not Cover: Fabric stains, scratches, damage due to misuse. ✔ Claim Process: Contact us with images for evaluation.